Building a Culture of Leaders Who Care

Join Ron Kaufman in an inspiring event and discover how to create uplifting service experiences and build winning service cultures that inspire customers, energize teams and transform organizations.

19th April 2024

Radisson Blu Hotel

MEET RON KAUFMAN

For almost three decades UP! Your Service Founder and Chairman Ron Kaufman has helped companies on every continent build a culture of uplifting service that delivers real business results year after year. Making transformation his mission, Ron is one of the world’s most sought-after educators, consultants, thought-leaders and customer service speakers on the topic of achieving superior service. Ron was voted as #1 Global Guru in Customer Service in recent years and became an authority in the field.

HARNESSING THE POWER OF CAREOLOGY

As a result of his work, Ron discovered that in order to achieve extraordinary results in business, leaders need to develop a sustainable culture of high performance and extraordinary service. Because of the difficult times we have all gone through in recent years, not only businesses have suffered, as entities, but also individual employees. We are now faced with a context where leaders need to develop their empathetic side more than ever to create a positive impact on the company culture. In other words, they need to care. 

Introducing the world's leading master trainer and motivational keynote speaker for uplifting customer service and uplifting service cultures.

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JOIN BUILDING A CULTURE OF LEADERS WHO CARE

Developed over tens of years of working closely with business leaders in various sectors, Building a Culture of Leaders Who Care is shaped as a highly engaging and interactive program, delivered with timeless principles, powerful frameworks, current examples, uplifting images, and practical exercises leaders can understand, apply, and share. In the Building a Culture of Leaders Who Care event, Ron Kaufman brings clarity, in an entertaining and upbeat manner, giving you the action steps you need for immediate service improvement.

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The concept of Careology

Careology illuminates the essentials of our human condition with proven insights and practical advice for you to lead with empathy, clarity, and inclusion. Through this workshop, you will understand the biological, social, and cultural roots of human care and learn how to harness this power to lead your organization today. In the end, you will be able to develop your leadership style to show gratitude, empathy, and generosity, while remaining authentic to your own values and needs.

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The Garden of Care

A timeless Garden of Care framework for observing yourself and others as a Leader Who Cares, prepared for today and for tomorrow. Recognize the diverse concerns, needs, interests, and priorities of each team member. Distinguish between encouraging wellness and promoting authentic well-being with a leadership style that encourages and enables both.

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Actionable Strategies to Apply in a Caring Leadership Style

Actionable ideas to improve communication, demonstrate care, and build a strong and sustainable community in your organization. We will go through practical projects and solutions to improve wellness, well-being, and positive outcomes for all.

Attend Building a Culture of Leaders Who Care if you are:

A current leader who seeks new ways to build highly engaged and committed teams.
An aspiring leader who must prepare for the challenges and opportunities of managing teams today and tomorrow
A manager who feels overwhelmed by day-to-day responsibilities and seeks a new perspective to caring well for self and others
An executive who wants to adopt communication and leadership styles appropriate for today’s colleagues, customers, and community
A C-suite executive who recognizes the importance of putting care for people at the center of organizational growth
An open-minded individual who is curious about the importance and relationship of service and care to live better lives and create a better world.
Event Ticket Price

Pricing Tables

$149

Single Day Pass

  • Entrance Afterparty on

  • Afternoon snacks no sweet

  • Learn from experts with 100+ years combined experience.

  • More fun additional information

Order Plan

$199

All Day Pass

  • Entrance Afterparty on

  • Afternoon snacks no sweet

  • Learn from experts with 100+ years combined experience.

  • More fun additional information

Order Plan

$249

VIP Seat with Food

  • Entrance Afterparty on

  • Afternoon snacks no sweet

  • Learn from experts with 100+ years combined experience.

  • More fun additional information

Order Plan
BUY EARLY-BIRD TICKET BY FEBRUARY 28
BUILDING A CULTURE OF LEADERS WHO CARE

 €395

Join Ron Kaufman in an inspiring event and discover how to create uplifting service experiences and build winning service cultures that inspire customers, energize teams and transform organizations.

* FOR CORPORATE DEALS (>5 tickets), PLEASE CONTACT US hello@upyourservice.ro

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Get Directions to the Event

  • Radisson Blu Hotel

    Atlas Conference Room

  • Address

    Calea Victoriei 63-81, Bucharest 01006

  • Get Directions

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