Terms and Conditions

By using this Site, you agree to these Terms of Use. Access to and use of this Site are subject to these Terms of Use and to all applicable laws and regulations. By accessing and using the Site, you accept these Terms without limitation or qualification, and you acknowledge that they supersede any other agreement between you and Ascendis regarding use of the Site. If you do not agree to these Terms of Use, you must not use the website, its content, or its services.

The Site and everything it contains, including without limitation all text and images (“Content”), are owned by and subject to the copyright of Ascendis Consulting SRL (“Ascendis”) or of Ascendis’ partners, with all rights reserved unless otherwise specified. Any Content consisting of a trademark, logo, or service mark represents a registered trademark of Ascendis or of Ascendis’ partners.

ASCENDIS CONSULTING S.R.L., with registered office in Bucharest, Piața Charles de Gaulle no. 15, floor 8, Sector 1, and correspondence address / place of business at Str. Biharia no. 67-77, building B, ground floor, registered with the Trade Register under no. J40/3140/97, sole registration code RO 9398288 (“Ascendis”), is the controller of the personal data collected through this Site.

Ascendis processes personal data in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, “GDPR”) and Romanian Law no. 190/2018 on measures implementing the GDPR.

Ascendis processes personal data submitted through the Site for the following purposes and on the following legal bases:

Marketing consent is requested separately from, and is not a condition of using the Site or purchasing a ticket.

Ascendis keeps personal data for as long as necessary for the purposes set out in Section 3.2, and uses it for marketing communications, until you ask for it to be deleted or withdraw your consent. Where data has not been used for an extended period, Ascendis reviews it periodically and deletes it when it is no longer needed. Ascendis may retain data for a longer period only where required to comply with a legal obligation or to establish, exercise, or defend a legal claim.

Under the GDPR, you have the right to:

You can exercise these rights by writing to Ascendis at the postal address above, or by emailing office@ascendis.ro. Ascendis will respond within the timeframes required by the GDPR.

The Site uses third-party analytics tools (including Google and Facebook) that automatically record certain technical data, such as your IP address, for session recognition and geographic/usage analytics. Ascendis does not itself store IP addresses locally. Details of the specific cookies used, their purpose, and how to accept or refuse them are set out in the Site’s separate Cookie Policy; non-essential cookies are only set with your consent, which you can withdraw at any time through your browser or cookie-preference settings.

Ascendis may share personal data with affiliates and service providers (e.g. IT, payment, and analytics providers) strictly as needed to carry out the purposes above, under confidentiality and data-processing commitments. Personal data may also be disclosed to public authorities (such as the Prosecutor’s Office, the Police, or the courts) where required by law. Any transfer outside the European Economic Area is made subject to an appropriate safeguard recognised under the GDPR (such as the European Commission’s Standard Contractual Clauses).

Any other message you send through the Site — questions, comments, suggestions, or similar — is treated as non-confidential and is not protected by intellectual property rights.

For any question about this section or about how your data is processed, contact Ascendis at office@ascendis.ro or at the postal address in Section 3.1.

Ascendis may modify these Terms of Use, in whole or in part, at any time, and will indicate the date of the latest revision at the top of this page. Continued use of the Site after a change is published constitutes acceptance of the revised Terms.

Ascendis and its affiliated companies, officers, directors, employees, agents, and any other party involved in conceiving, producing, or offering the Site are not liable for direct or indirect damages of any nature arising from or in connection with your use of the Site or its content. Ascendis is not responsible for any damage or viruses that may affect your computer or other property as a result of accessing or using the Site, or downloading any material, information, text, images, video, or audio from it.

These Terms of Use and the use of the Site are governed by the laws of Romania. The competent courts of Romania have exclusive jurisdiction over any dispute arising from, related to, or connected with these Terms of Use and/or the Content of the Site.

For payments made by card

Tickets are personal and issued for a specific date and location. Cancelling or changing your participation is possible only with the written agreement of both parties, depending on the concrete cancellation options, rescheduling availability, and the costs Ascendis has already incurred in connection with organising the event (materials, own staff and external collaborators, suppliers, venues, accommodation and catering, transport, etc.).

The cancellation terms are:

• A. Cancellation more than 30 days before the event date: the ticket may be transferred free of charge to another person or to another city within the same edition, subject to seat availability. On request, a voucher for the full amount may be issued, valid for 12 months.
• B. Cancellation 29–14 days before the event date: Ascendis retains 60% of the ticket price as compensation. The remaining 40% may be used as a voucher or transferred to another edition. Transferring the ticket to another person remains free of charge.
• C. Cancellation less than 14 days before the event date, or no-show: 100% of the price is retained, with no refund. The ticket may be transferred to another person up to 48 hours before the event, by notifying Ascendis.
• D. If the event does not take place due to Ascendis’ fault, all amounts paid by the participant are refunded in full.

Refunds are made to the same card used for payment, within a maximum of 14 days from approval of the request.

Under Article 16(l) of Romanian Government Emergency Ordinance no. 34/2014, the 14-day right of withdrawal does not apply to services related to leisure activities for which a specific date of performance is provided.

For details or clarifications, write to office@ascendis.ro.