For almost three decades, Ron Kaufman has been working alongside top players in various industries, helping them build a culture of superior services and achieve exceptional customer satisfaction, increased customer loyalty, and improved financial performance year after year.

Ron Kaufman enables leaders across the world to create uplifting service experiences and build winning service cultures that inspire customers, energize teams, and transform organizations. Master trainer and consultant, Ron Kaufman has been delivering invaluable insights on how companies can develop better service-oriented culture and drive continuous customer experience improvement.

Ron was voted as #1 Global Guru in Customer Service seven years in a row and became an authority in the field.

His mission: to inspire leaders around the world to create extraordinary organizational cultures through exceptional service.